Shipping policy

Processing Time


All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipping confirmation email with tracking information once your order has shipped.


Shipping Rates & Delivery Estimates


Shipping Method

Estimated Delivery

Cost

Standard Shipping (USPS)

5–7 business days

$5.99

Expedited Shipping (USPS Priority)

2–3 business days

$12.99

Free Shipping

Both Shipping Methods available.

Orders over $50


Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues or high-volume periods.


Order Tracking


Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package using the carrier's website.


Lost or Damaged Packages


If your package appears lost or arrives damaged, please contact us at clairova.store@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue or send a replacement.


International Shipping


We currently ship within the United States only. International shipping may be available in the future.